This Communication Shift Changed How I Listen and Connect – It Will Transform Your Relationships Too
“You’re just not hearing me!” My guess is you’ve either said this before, had someone say it to you before, or both. It’s a common experience in relationships because communication is the foundation of every connection, and with communication...
“You’re just not hearing me!” My guess is you’ve either said this before, had someone say it to you before, or both. It’s a common experience in relationships because communication is the foundation of every connection, and with communication comes the potential for misunderstanding.
Nonviolent communication has changed the way I listen, love, and connect with the people in my life.
We all want to feel seen, heard, and understood. Yet so often, our attempts to communicate create the very distance we’re trying to bridge.
There are moments when something we learn doesn’t simply inform us. It reorganizes us. That’s how working with Nonviolent Communication (NVC) has felt for me. Not as a communication technique. Not as a strategy to “say things better” … But as a practice of relating to ourselves and others with a level of honesty, clarity, and compassion that many of us were never taught.
This communication shift has transformed my relationships. And once you begin to understand it and work with it, you can’t unsee it, in the best way possible.
What Is Nonviolent Communication?
Nonviolent Communication, developed by psychologist Marshall Rosenberg, is both a framework and title of his bestselling book for expressing ourselves honestly while listening to others with empathy.
At its core are four components:
Rosenberg describes the communication flow this way: “What I am observing, feeling, and needing; what I am requesting to enrich my life; what you are observing, feeling, and needing; what you are requesting to enrich your life.”
Simple. Direct. Human. And yet, for most of us, deeply unfamiliar.
Why? Because most of us were not taught to communicate this way. We were taught to evaluate, interpret, react, and defend.
As Rosenberg writes:
“Most of us grew up speaking a language that encourages us to label, compare, demand, and pronounce judgments rather than to be aware of what we are feeling and needing.”
So instead of saying:
We often default to:
“You’re lazy.” “You never help around here.” “I’m mad at you.” “You always leave me with a mess to clean up.”
The first example invites connection. The second examples (all too familiar, right?!) invite defensiveness. And this difference changes everything.
This is why it’s called nonviolent communication. Because often, even unintentionally, the way we communicate can create harm.
Want to dive deeper into this communication framework? Read: Learn About Nonviolent Communication + How to Use It (Review of the Best Selling Book)
Why Nonviolent Communication Feels So Different
What struck me most wasn’t learning how to communicate better… It was realizing how often I wasn’t actually communicating at all.
I was assuming. Interpreting. Expecting others to know what I needed without ever clearly expressing it.
“Judgments of others are alienated expressions of our own unmet needs.”
I was also doing something many of us do without realizing it: telling myself stories. Stories about what someone else’s behavior meant. Stories about their intentions. Stories about why they said what they said or did what they did.
The problem is that stories create distance. They move us away from what is actually happening and into our interpretations of what is happening.
NVC continually brings me back to a much simpler set of questions:
That sounds simple, but I’ve found it to be both surprisingly challenging and surprisingly liberating.
One of the most powerful teachings in NVC is Rosenberg’s observation that our judgements “…of others are alienated expressions of our own unmet needs.”
This really blew my mind.
In other words, beneath criticism, frustration, resentment, and blame, there is often a need that hasn’t been acknowledged or expressed.
When we learn to identify the need beneath the reaction, communication begins to shift from conflict toward understanding.
How Nonviolent Communication Works: 3 Behavior Shifts That Change Everything
Of all the concepts in NVC, these three behavior shifts have had the biggest impact on my relationships. My hope in sharing them is that they’ll have the same impact on yours.
1. Taking Responsibility for Our Feelings
Many of us, myself included, communicate as though other people are responsible for our emotions.
NVC invites a different perspective. Instead of saying:
“You made me feel hurt.”
We might say:
“I feel hurt because I have a need that isn’t being met.”
This subtle shift doesn’t excuse harmful behavior. It simply brings us back into ownership of our inner experience. It also makes it much easier for the other person to hear us without becoming defensive.
2. Requests vs. Demands
Another powerful distinction is the difference between making a request and making a demand. Rosenberg writes:
“When the other person hears a demand from us, they see two options: to submit or to rebel.” A true request leaves room for choice. A demand does not.
The easiest way to tell the difference is to ask ourselves:
This distinction alone has changed how I communicate with the people I love most.
3. Agreement vs. Assumption
This final behavior shift brings us back to the realization I shared earlier: I wasn’t always communicating. I was assuming, interpreting, and expecting others to know what I needed without ever clearly expressing it.
When we do not state our needs clearly, we are making the assumption that others somehow know what we need, when we need it, and how we need it. That is not only unfair. It is unrealistic.
Instead, when we express our needs clearly and the other person is able to acknowledge them, we can begin to create agreements where both people feel seen, understood, and respected.
How Nonviolent Communication Changed My Relationships
What I’ve discovered is that most conflict isn’t created by bad intentions. It’s created by unmet needs, unspoken expectations, and misunderstandings that compound over time.
Once I started looking for the need beneath the behavior, everything changed. Most notably, in my role as a caregiver for my grandfather.
Caring for him has been one of the greatest privileges of my life. It has also stretched me in ways I never anticipated.
We often think communication tools are for repairing broken relationships. In my experience, they can be just as powerful in strengthening strong ones.
There have been moments of frustration. Moments of helplessness. Moments where I felt emotionally overwhelmed and caught myself reacting to a behavior rather than responding to the human being in front of me.
NVC helped me pause and become curious. Instead of asking, “Why is he being difficult?” I began asking, “What might he be feeling right now? What need is trying to be expressed?”
Equally important, I learned to ask those same questions of myself.
The result has been more empathy, more understanding, and clearer boundaries expressed with care rather than resentment.
Perhaps the biggest surprise, however, has been what NVC has done for a relationship that was already healthy…
My relationship with my husband didn’t need fixing. But NVC helped deepen it. We often think communication tools are for repairing broken relationships. In my experience, they can be just as powerful in strengthening strong ones.
It has helped us move beyond discussing logistics, opinions, and surface frustrations and into something deeper: understanding the feelings and needs beneath them.
The result isn’t perfect communication. We still misunderstand each other sometimes. But we find our way back to connection more quickly and with far more compassion.
How to Practice Nonviolent Communication Daily
The more I practice Nonviolent Communication, the more I see how closely it mirrors mindfulness.
Before we can communicate clearly, we have to become aware. Aware of our thoughts. Aware of our feelings. Aware of our needs. Aware of the stories we’re telling ourselves.
NVC invites us to replace judgment with curiosity, assumption with understanding, and defensiveness with compassion. In many ways, Nonviolent Communication is a mindfulness practice disguised as a communication practice.
And in a world where so many people are longing to feel seen, heard, and understood, that feels like a practice worth cultivating.
Journal Prompts to Practice Nonviolent Communication In Your Own Life
These prompts will help you begin applying Nonviolent Communication in your own life. Respond to all of them or choose the ones that resonate most:
There is something quietly transformative about this work.
And in a world where it is easy to misunderstand and be misunderstood, learning how to communicate with greater awareness, honesty, and compassion may be one of the most meaningful practices we can bring into our lives.
Did any of these ideas resonate with you? Or better yet, did any of these empower and motivate you? Please share with us in the comments below, we love hearing from you!
Kass